WCHCs Response to COVID-19:

 

WCHC COVID-19 Vaccine Frequently Asked Questions

To our dear valued patients and community,

The West Cecil Health Center is committed to doing our part in the COVID19 vaccine effort. We consider it a privilege to help bring this very important immunization to as many people as possible.

Below are some very common questions we receive about the COVID 19 vaccine at WCHC that may be helpful for you.

Does WCHC offer the COVID19 vaccine?
Yes, we have been receiving doses since early February. The amount varies from week-to-week depending on how much the Maryland Department of Health (MDH) ships us. Whenever we receive doses we open more appointments.

 

Who is eligible for the vaccine?
Currently, we can vaccinate the following group:

  • Groups 1A, 1B, 1C, 2A, 2B, & 3

  • All healthcare workers and first responders

  • Residents and staff of nursing homes

  • Residents and staff of assisted living or congregate living

  • Education and government employees

  • Marylanders ages 16yo and older

All essential workers in:

  • laboratory services

  • food/agriculture production

  • manufacturing

  • US postal service

  • public transit

  • grocery store/food service

I am eligible for a vaccine and am a patient of WCHC, how do I get an appointment for the vaccine?

Schedule Your COVID Vaccine (the easiest), if you are an existing patient or call the office at 410-378-9696

 

I am eligible for a vaccine but am NOT a patient at WCHC, how do I get an appointment?
Call the office at 410-378-9696 if you are not an existing patient and we will add you to the waitlist.

 

I am not in the eligible category yet, but I would like to be on a waitlist. Will you add me to the list?
Yes, please call the office at 410-378-9696 and we will add you the waitlist

 

I am on the waitlist for WCHC but have not been given an appointment yet, have you forgotten about me?
No, we promise!:)
No one has been forgotten, we simply do not have one to offer you yet. You may be on multiple waitlists so we know this can be frustrating.

 

I am on a waitlist for WCHC but I already got a vaccine from another location. What should I do now?
That’s terrific but please call and let us know right away so we can give someone else your dose.

 

I have an upcoming appointment with WCHC for the vaccine, but now another location is calling me to offer an appointment. What should I do?
Please, please PLEASE keep your appointment with us. We are committed to having your dose ready for you on the day of your visit, but when we have cancelations at the last minute, or no-show for the appointment, it creates A LOT of difficulty for us. We are committed to not wasting any of our doses, so please help us (and the many people in line behind you who need a dose) by keeping your appointment.

 

Which COVID19 vaccine type do you have?
Mostly Moderna. We are starting to get a few doses of Johnson & Johnson, but not very many.

 

If I get my first does of Moderna at WCHC, can I get the second dose there too?
Yes! We make sure to have the second dose available for you. If you get your second dose somewhere else, please let us know right away!

 

Does WCHC do “drive-thru” vaccines?
No, we cannot offer a drive-thru format. But! We do have plenty of space in the waiting room to keep 6 feet away from others. Chairs are wiped down regularly and we have good air filtration. Thankfully, patients have been very satisfied with their experience.

 

Please note WCHC has a very limited supply of vaccines. If you do not see an appointment available, we are either fully booked or out of vaccines.

 

As we continue to face the current Coronavirus Crisis, WCHC will be primarily utilizing telehealth visits for primary care and behavioral health services. If a patient cannot utilize the internet for a telehealth visit, or the reason for being seen is not appropriate for a telehealth visit, some patients may still schedule in-office visits. If you have difficulties accessing the internet, Armstrong has opened up free hot spots at various locations for members of the community; hot spots near you can be found HERE.  The safety of our patients and staff is our top priority and we appreciate your understanding at this time. If you currently have an appointment scheduled, our team will be reaching out to you to discuss your options.

As antibody testing becomes a more popular topic, please review WCHC COVID-19 Antibody Testing FAQs for Patients.

WCHCs technology platforms have made telehealth services extremely accessible to you, as the patient. A link will be sent to you either via text or email (whichever your preference). WCHC is using both the Healow app, OR Bluestream Health, depending on the best option to serve you. PLEASE NOTE: copays, co-insurance, and deductibles still apply for all telehealth services as contracted by your insurance company. WCHC has put together tips for a successful telehealth visit for both Healow and Bluestream Health. You can also view a video HERE on getting started with Healow televisits.

WCHC’s on-site pharmacy, Cecil Community Pharmacy, is offering curb-side pick-up for vulnerable patients, and prescription mailing for eligible patients. Please call 877-622-8484 to speak with someone in our pharmacy to determine if you are eligible.

Only patients who need to be seen in the office should enter the building. Should you need to come to the office for any reason, please call the office at 410.378.9696 to speak with a staff member who can assist.

Resources

WCHC is working to compile a list of resources for Cecil and Harford County residents. If you have suggestions of what can be added to the list, please send an email to info@westcecilhealth.org.

For Cecil County Residents, available resources can be found HERE. Cecil County Health Department has compiled a list of Food Pantries in the area.

For Harford County Residents, available resources can be found HERE. For a list of available Food Pantries in Harford County, click HERE.

For any Marylander with food insecurity and needing to find food, click HERE and type in your zip code to find a list of food pantries near you. NEW Maryland has expanded the Supplemental Nutrition Assistance Program (SNAP) Benefits for the months of April and May which do not include an income requirement. More information can be found HERE.

If you are uninsured and seeking health insurance coverage, an emergency, special enrollment is available now through June 15th for uninsured Marylanders through the Maryland Health Connection. More information can be found HERE

The Cecil County Health Department has set up a Coronavirus hotline, for those with questions about the illness: 410.996.1005

For the most up-to-date information on what Maryland is doing during the pandemic, please click HERE.

The Maryland Responds Medical Reserve Corps (MRC) is a community-based, civilian, volunteer program that helps build the public health infrastructure and response capabilities of communities in Maryland. Maryland Responders include medical and public health professionals, such as physicians, nurses, physician assistants, pharmacists, dentists, veterinarians and epidemiologists. Many other non-medical community members also support the Maryland Responds Medical Reserve Corps, such as interpreters, chaplains, office workers, and legal advisors. Those interested in volunteering can register HERE.

Updates to our Visitor Policy:

In an effort to protect and promote public health and ensure the safety of our patients and staff, WCHC will be restricting all visitors to our health center with exceptions for parent, guardians, or necessary caregivers of the patient. We apologize for any inconvenience this may cause. We will supply a mask for any patients and visitors that may need to be seen in the office if a telehealth visit is not suitable

Tips on Preventing Transmission:

  • Wash your hands regularly with soap and water for at least 20 seconds. Use alcohol-based hand sanitizer if soap and water aren’t available. Here is information on handwashing by CDC.
  • Avoid touching your face, particularly your eyes, nose, and mouth.
  • Avoid close contact, unless you are in the healthcare profession or caring for an ill family member or friend.
  • Stay home when you are sick.
  • Cover your mouth and nose with a tissue or use the inside of your elbow when you cough or sneeze. Throw used tissue in the trash and wash your hands afterward with soap and water or alcohol-based hand sanitizer.
  • Clean and disinfect frequently touched objects and surfaces, such as your phone, countertops, and doorknobs.
  • Stay calm! After taking the appropriate measures to help reduce the spread of germs, the next best step is to stay calm.
 

What to Do If You Are Sick

If you develop symptoms, and have been in close contact with a person known or suspected to have COVID-19, or have recently traveled to an area with widespread or ongoing community spread of COVID-19, please call your healthcare provider before going to a clinic or provider’s office. If you are having chest pain, serious difficulty breathing, or another type of medical emergency, please call 911 or seek care at your local emergency department.

 

How can I stay up to date with what is going on with coronavirus?

The  Centers of Disease Control and Prevention is keeping a close eye on the progression of coronavirus not only in the US but also globally.

OUR LOCATIONS

Conowingo
49 Rock Springs Road
P.O. Box 99
Conowingo, MD 21918
 Beacon Health Center
253 Lewis Lane
Suite 202
Havre de Grace, MD 21078
Beacon Health Center
253 Lewis Lane
Suite 202
Havre de Grace, MD 21078

P: 410.378.9696    Toll-Free: 877.378.9696       F: 410.378.9922

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